How to Meet Unique Information Management and Compliance Challenges

How to Meet Unique Information Management and Compliance Challenges
February 14, 2009 at 8:32 pm
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A sophisticated pan-enterprise search solution is a smart approach for effective information management and compliance, especially in highly-regulated industries that have little room for error. With a pan-enterprise search infrastructure in place, a company can access all its systems to quickly uncover vital information pertinent to a specific project. Knowledge Center contributor Carol Fineagan shares how the right pan-enterprise search solution has fulfilled her company's unique knowledge management and compliance requirements.
- EnergySolutions, Inc. is recognized as a leader in nuclear waste processing. In the short time of two years, we made nine acquisitions. Like many companies that have gone through acquisitions, we faced the challenge of managing information from all of the acquired companies. Without the right tools,...

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From Bust to Robust: How IT Solutions Will Help Companies Return from the Brink
February 14, 2009 at 1:36 pm
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The global financial crisis has had many effects, but most analysts agree that its roots are in the lack of understanding that financial executives had regarding their companies' exposure to mortgage-backed security risks. Knowledge Center contributor David Sherriff explains how the new breed of financial IT solutions integrate the best of business process management software with accounting, compliance and reporting applications to provide a complete picture of risk across the business.
- As recent history has taught us, companies that don't know what they don't know are at risk of failing spectacularly. To a large degree, executives over the past few years had been flying blind, even as their companies had been flying high on the wings of complicated debt instruments and complex der...

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How to Move Beyond the CMDB in ITIL Version 3
February 13, 2009 at 11:47 pm
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Too much data and not enough information has been something heard repeatedly, as IT service providers struggle to make sense out of disparate data that exist in the IT universe. The CMDB within the ITIL has been the perceived answer to managing the wealth of data. ITIL Version 3 introduces a Service Knowledge Management System whose goal is to provide meaningful information, knowledge and wisdom to appropriate IT or business users for quality decision-making. Here, Knowledge Center contributor Linh C. Ho explains how the Service Knowledge Management System is achieved and how it relates to the CMDB.
- Data without any context or meaning is not useful to anyone. When the data is processed and presented, it becomes meaningful information with which the user can make informed decisions. In IT service management, providing the right information to the right people at the right time empowers IT, busin...